Technical disruptions can be a huge problem for organisations, leading to significant downtime, loss of data, and loss of revenue, but is there a way to plan for this, and minimise the risk or the impact of technical disruptions? In this article, we discuss the importance of a disaster recovery plan, ...

When something goes wrong with your device, you turn to experts for a quick and simple solution, but how effective is IT support? This blog details the essential elements and skills for a successful IT support team and how they can be refined.

So, how effective is IT support? ...