Server Support

Server Management & Server Support Services

Cloud Computing Systems are here to stay, and no one can deny that. However, it may still be some time before corporate-owned physical servers are a thing of the past.

Many legacy back-office systems are still being used by businesses that are not naturally cloud compatible or ‘cloud-native’. Physical server users and vendors will make a solid case that these systems just do the job better, in simpler and more cost-effective ways when they are located on-premise and on traditional server hardware.

At 777 Networks, we understand that, in many situations, an on-premise server is exactly what’s needed to get the job done. Our server management services include everything from helping you choose the right server, to installation and continued server support.

How to choose a Server

To ensure that your business has what it needs to deploy its systems effectively and keep its operations running smoothly day-to-day, it is essential to make the correct choice of Business Server and Server Support Partner.

Not all servers are the same. There are infinite combinations of components possible, and choosing the right one is essential to ensure that:

  • Servers perform quickly without prohibitive cost
  • Servers are highly available and resilient, able to withstand a degree of hardware failure without taking systems offline
  • Have a Service Level Agreement (SLA) in place that ensures rapid recovery to 100% serviceable status should any part fail

Building the right server for your needs requires special skills that are honed with time and experience. We have installed hundreds of physical servers through the years, and continue to provide server support for many of them.

How 777 Networks Can Help

To configure the right system for your company, we’ll work with you to get an understanding of the server’s day-to-day role and the environment it will be used in. We take into account potential growth requirements and the level of resilience or fault tolerance required to keep your systems running in any circumstances.

Once the server has been installed on your premises, we’ll provide you with a rock-solid server support contract, delivered by the same engineers and techs that built the unit and backed by a Service Level Agreement (SLA) that guarantees availability, so you have complete peace of mind that your business can keep running, no matter what.

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Finding the Right Server Support Plan for You

Server Support cover levels and Service Level Agreements are matched to your requirements, tailored to how critical your equipment is to your mission. Server Level Agreements can vary from Next Business Day Services to 24/7 service availability, with a 4 hour guaranteed response time, all parts and labour included.

Alternatively, our Disaster Recovery plans include server support as well as the full restoration of software, systems, and data. Get in contact with us today to find the right solution for you.

Server Support FAQs

Server support is an outsourced system that ensures your server and networks run reliably and efficiently. They are also on hand to get things back up and running if the network goes down.

Server support is crucial to any business. If your network goes down, your team likely can’t do their job properly until it is back up and running. What’s more, whilst the server is down, any sensitive information stored on the network may become at risk.

Server support services minimise the likelihood of your network going down, and put effective procedures in place to make sure that they get it back up and running properly as soon as possible.

IT support is important for businesses for a number of reasons;

  • Productivity – helps to get your employees back on track much faster after a technical problem
  • Problem solving – IT support teams have a wide knowledge base to help resolve technical issues and can help you to plan for the future
  • Data security – management of sensitive information, and implementation of procedures
  • Maintenance of systems and networks to ensure smooth sailing

IT support specialists have a great bank of knowledge and skills relating to computer systems, networks, and software applications. They are there to support a business by answering queries, troubleshooting, and evaluating technical issues.